Privacy Policy
Last Updated: February 8, 2025
At evolvrafuture, we take your privacy seriously. This policy explains how we handle your information when you use our video content editing education services. We're based in Bangkok and operate under Thai data protection laws, but we've written this in plain English because legal jargon helps nobody.
Information We Collect
Running an educational platform means we need some information from you. Nothing excessive—just what helps us deliver the learning experience you signed up for.
Personal Information You Provide
Technical Information We Automatically Collect
Like most websites, we collect some technical data to keep things running smoothly and improve our platform. This includes your IP address, browser type, device information, and how you interact with our learning materials. We use this to fix bugs, prevent security issues, and understand which content actually helps people learn.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Service delivery and communication | Duration of enrollment plus 3 years |
| Learning Progress | Track completion and provide certificates | Duration of enrollment plus 5 years |
| Technical Logs | Security and system optimization | 90 days rolling |
| Payment Records | Legal compliance and refund processing | 7 years per Thai accounting law |
How We Use Your Information
Your data serves specific purposes related to running our educational platform. We're not in the business of selling information or bombarding you with unrelated marketing.
We send educational emails about courses you're enrolled in. If you want updates about new programs or content, you can opt in separately. You can adjust these preferences anytime from your account settings or by contacting us directly.
Sharing and Disclosure
We don't sell your personal information. Period. But we do work with certain service providers to run our platform effectively.
Service Providers We Work With
Our video hosting partner stores and delivers course content. Our payment processor handles transactions securely. Our email service sends course updates and certificates. These companies only access data necessary for their specific function and are contractually required to protect your information.
Legal Requirements
We may disclose information if required by Thai law, court order, or government request. We'll notify you about such requests unless legally prohibited from doing so.
Your Rights Under Thai Law
Thailand's Personal Data Protection Act gives you specific rights regarding your information. Here's what you can do and how to do it.
To exercise these rights, send us an email at help@evolvrafuture.com with your request. We'll respond within 30 days as required by Thai law. Some requests may take longer if they're complex, but we'll keep you updated on progress.
Keep in mind that certain data must be retained for legal reasons—like payment records for tax purposes. We can't delete everything immediately, but we'll explain what we can and can't remove based on our legal obligations.
Data Security
We protect your information using industry-standard security measures. Our servers use encryption, we limit employee access to data, and we regularly review our security practices.
That said, no online system is completely impenetrable. We take security seriously and respond quickly to any issues, but we can't guarantee absolute security. Use strong passwords and let us know immediately if you suspect unauthorized access to your account.
Cookies and Tracking
We use cookies to keep you logged in, remember your preferences, and understand how people use our platform. Essential cookies are necessary for the site to function. Analytics cookies help us improve the learning experience.
You can control cookie preferences through your browser settings. Blocking certain cookies might affect how some features work, but basic functionality will remain available.
International Data Transfers
Some of our service providers operate servers outside Thailand. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms under Thai data protection law.
Children's Privacy
Our services are designed for adults and individuals over 15 years old. If you're under 15, we need parental consent before collecting your information. If we discover we've collected data from someone under 15 without proper consent, we'll delete it promptly.
Changes to This Policy
We update this policy occasionally as our services evolve or laws change. When we make significant changes, we'll notify you via email or through a prominent notice on our platform. The "Last Updated" date at the top shows when the most recent changes took effect.
Continuing to use our services after changes go into effect means you accept the updated policy. If you disagree with changes, you can close your account—though we'd be sorry to see you go.
Questions or Concerns
If something in this policy isn't clear, or you have questions about how we handle your data, reach out to us:
Email: help@evolvrafuture.com
Phone: +66 38 168 199
Address: 60/127 Ramintra 40 Soi 33-3, Nuanchan, Bueng Kum, Bangkok 10230, Thailand
If we can't resolve your concern directly, you have the right to file a complaint with Thailand's Personal Data Protection Committee.